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FAQ

1. In what discipline can I use this half pad?

KAVALLERIE gel pad works for both English and Western discipline. Many western riders claim that this saddle gel pad works perfectly fine with their saddles (you may check our amazon reviews) and provides essential cushioning but please be advised that this pad is mainly design for English saddles.

2. Becuase of its sticky quality, do hairs and dirt accumulate to the pad easily?

Nothing to worry about dirt, hair, and dust accumulating on the pad, it is because of its special TPR gel material, that makes the pad sticky on the first few days of use. This shock absorbent special Reiter gel makes the pad extremely pliable and impressionable to fit your horse/s back. Plus, you can just hose it off or dunk it in water bucket to easily clean the gel pad. No worries, as the stickiness will fade after multiple uses but will retain its anti-slip quality.

3. What design is best suited for horses/ mare with deep swayed back and hollow shoulders?

We will recommend KAVALLERIE Gel Pad Middle Riser. We already received same queries before from riders who have horses with deeply swayed back associated with horse muscle atrophy and Middle Riser with central riser pad and non-slip, shock absorbing properties works wonder to them. It is anatomically shaped to help support the saddle on dipped or sway backed horses. It provides the essential cushioning effect in the middle area of the saddle where pressure is often concentrated. Still, we would like to remind that if the swayed back is not severe you can opt between Middle Riser or Rear Riser model.

4. When I take off the product from the cardboard, it gets a big oily frame on it. Is that a discoloration? Will it leave marks on my saddle?

No, our gel pad is a non-staining pad, so it won't leave any stains on your saddle. The oily frame on the cardboard is not a discoloration from the pad but is oil secreted by the special TPR gel material. We assure you that this is a natural phenomenon. Don't worry.

5. What does front riser and rear riser mean?

We actually call it Rear Riser and front riser. The rear riser is thicker on the rear or back area of the pad or underneath the cantle area of the saddle, the back support is one inch thick. As for the front riser, it is the other way around, it is actually one inch thick in the front area or right under the pommel area of the saddle.

6. Can I use it over and under a regular pad?

As to your query, you can definitely use it either way, lots of equestrians usually do, but we would still recommend you using it over a regular saddle pad to avoid horses hair from sticking/ accumulating to the pad during the first few days of use.

7. There's the whole part of the pad after the first line that is exposed when I'm using my saddle and needs to be trimmed, can I cut this saddle pad?

Depending on the type of pad you chose, you can still adjust the size. This pad is made with cutting edge technology so you can cut the pad easily to adjust to smaller saddle sizes.You can follow the cutting guide on the pad with scissor mark on it.

8. How do we clean this half pad?

This saddle pad is way easy to clean, you can machine- and hand-washed it with just a bit of detergent. After, simply lay flat over a smooth surface to dry. Be sure to keep your gel pad relatively clean, built-up dirt, sweat, and hair could cause uncomfortable friction for the horse.

9. Do you ship Internationally?

As for now we only have the shipment in the USA, but we are extremely hoping to expand internationally in the near future, we will surely do inform you if this happens.

10. The image shows length as 21" but the dimensions above are 1.5 x 20 x 25". How long is it?

The length of the gel pad differs from each design, please email us to our support email : kavallerie.us@gmail.com so that we can give you the full attachment of our KAVALLERIE gel pad size chart for you to have the exact measurement of the top line, flap length, flap width and rear cushion (Seat Saver/Middle Riser/Front Riser: 21 inches and Rear Riser: 20 inches, you can also check out each design and look for the size chart image in our amazon page. (Look for A-B measurement for the length of the top line)

11. Do you make a pad that raises the back of your saddle (a rear rise)?

YES, we have Rear Riser model. It raises the cantle area of the saddle. To help you further on this, here is our Rear Riser size guide: Top length (measure the curvature of top line) - 20 inches Flap Length (measure from the lowest point of topline to lowest point of flap) - 8 inches Rear Cushion (measure from the lowest point of panel to topline) - 7 inches Flap Width (measured horizontally across widest part of flap) - 5.9 inches Rear area's thickness is 1 inch and the other parts of the pad is 0.43 inch.

12. Will this pad keep a mustang soft saddle from slipping when mounting?

Definitely. Using KAVALLERIE gel pad is a very good idea. Since our pad is an anti-slip mold and fit, sticky and not slippery at all. The unique shape of this saddle pad also allows natural compression that conforms to the saddle's shape, making it usable with any saddle pad and saddle. Sometimes, it's all about the proper saddle location. Make sure that you placed it correctly together with your mustang soft saddle or any saturated saddle blanket and most importantly your saddles should be properly sized for your horse.

Got more questions? Please contact us for more. 

Kavallerie FAQs

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